Because Swirled Peas offers only customized, dyed to order items, all sales are final.
Once we have your customization info and payment is received, we will send you a proof of your design. Once you approve your design we will send your item to production. If we do not hear feedback about your design proof within three business days, we will assume you are happy with the design and begin production. At this point all sales become final. If, after receiving a proof, you decide to ask for a refund, Swirled Peas will retain $10 of the purchase price for the designing time invested. Items that are personalized or use a custom color requested by the client are dyed to order and cannot be returned, refunded, or exchanged.
Keep in mind that choosing colors using monitors is not an exact process. A color as shown on an electronic device may appear slightly different when dyed to fabric. Proofs viewed through on some iPhones and iPads may appear more green than normal. Proofs are best viewed via email on a desktop or laptop computer.
We strive for your satisfaction and we try to provide as many details as we can for each item listing. Always contact us with questions.